One thing I love about suburbia is Chick-Fil-A. Thankfully, one recently opened up near our house which has led to a trip 1-2 times per week. We are not the only ones hitting the new addition to the neighborhood. It is slaughtering my predominantly vegetarian diet. This place is always busy… except Sunday (of course). During the last visit, I noticed something interesting. The manager was not sitting in an office watching the staff from behind glass. He was not at the register directly helping customers and ringing up sales. He was not behind the grill making food. I would like to say that this is a good thing. So, where was the manager? He was focused on two things[…]